Contact Us

SU Client Service Desk

Contact Details

+27 21 808 2753

Privacy Policy

  • The information captured in this form may constitute personal information in terms of POPIA and may include financial information.
  • The Fund may share the member’s personal information contained herein with other service providers of the Fund, such as the administrator and insurer of the risk benefits to the extent necessary to fulfil its obligations in terms of the Pension Funds Act.
  • If the information is not readily provided, the Fund may have difficulties to attend to your query.
  • The information will be kept confidential and processed in accordance with POPIA and will be held for a period as set out in the Fund’s Retention of Records Guide.

How do I access the Retirement Fund Web?

Step 1

Click on Login (top right) and select Secure Services.

Step 2

Select Register and use your fund membership number (which is reflected on your benefit statement) or your identity number.

Step 3

Confirm your mobile number and email address.

Step 4

Select a user code / username.

Step 5

A temporary password will be sent to your mobile.


Use this temporary password to gain access.
Change the temporary password, as it may only be used once.


Save the website as a favourite in your browser for easy access.